The ASF & Cardwatch Food Bank Partnership Program aims to revolutionize food security services, focusing on aiding disabled individuals, seniors, and the infirm. Leveraging the Cardwatch software platform, this initiative will integrate with the existing Books+ Express program run by municipal libraries, extending its reach to offer Food Bank delivery services. With the help of the existing Books+ Express volunteer network, citizens with accessibility needs will be able to schedule their food bank orders online using Cardwatch and have it delivered to them at home. ASF will provide the logistical support for food bank partners, volunteer training, and manage stakeholder relations for all parties involved.

Proposal Highlights

Books+ Express Integration: The Books+ Express program, designed for homebound residents with library cards, will expand to include Food Bank delivery. This synergy will utilize existing volunteer networks and infrastructure, making essential food bank services more accessible.

Cardwatch Platform: The Cardwatch software will be provided free of charge on volunteer tablets. This user-friendly, web-based platform facilitates account registration, food order input, and schedule management for food pick-ups and deliveries.

Training and Support: Cardwatch will offer comprehensive training for volunteers on using the platform, ensuring seamless adoption and efficient service delivery.

Primary Objectives

Enhanced Accessibility: Facilitate easy access to food bank services for seniors and disabled residents, using a platform that supports varied digital literacy levels. Ability for volunteers to assist residents in making their food bank orders.

Operational Efficiency: Streamline food bank operations with a focus on user engagement and inclusivity. Ability to deliver food directly to those who are most at risk.

Community Outreach: Utilize existing networks to foster community engagement and awareness about food security.

Secondary Benefits

Data-Driven Insights: Enable data collection for informed decision-making and resource allocation for the city of Pickering and region of Durham.

Scalability: Create a replicable model for other regions, fostering a connected network of food bank services.

Capacity Building: Provide training, resources, and assistance for staff and volunteers in logistics and customer service.